Case study

Career Shift: 114 call requests in a two-month pilot

How approval-first LinkedIn outreach opened 330 conversations with HR leaders and practising coaches for an ICF-accredited career coaching certification.

Client
Career Shift, a community of 150+ career coaches and facilitators
Offer
ICF-accredited Career Coaching Certification
Markets
Romania and the United Kingdom
Audience
HR, L&D and talent leaders; practising coaches
Service
Gigi managed services, every message approved before sending
Pilot
Two months, August to October 2026
766
new connections, 56% acceptance
330
conversations opened
114
people asked for a call
61%
acceptance on the main Romanian HR list

The challenge

Career Shift wanted strategy calls with HR and People professionals ahead of its autumn certification cohort. Three things ruled out a standard outbound push.

It could not read as a pitch. The conversation had to be about how career conversations and coaching capability work inside organisations. The certification was never allowed to lead.

It had to sound native. Romanian HR leaders spot machine-written outreach instantly, and so do experienced coaches in the UK. One stiff phrase or a missing diacritic ends the conversation.

Every message had to be seen first. Outreach went out from the Career Shift team's own LinkedIn accounts, so the team wanted approval over every message, not an auto-sender.

The approach

  • Approval-first. Gigi sourced, scored and researched every prospect and drafted every message in the sender's voice. A person approved each one before it went out, and sending ran in local business hours at a human daily pace.
  • Fit scoring before any message. More than a quarter of sourced profiles were filtered out before a word was written, so effort went only to people who fit.
  • Only new conversations. People Career Shift already worked with were excluded, and IT-adjacent HR roles were removed after the first weeks.
  • The right sender for each audience. A team member with an HR background wrote to HR and L&D leaders in Romanian; a coach on the team wrote to UK coaches, coach to coach.

Timeline

Week 1. Alignment call with the Career Shift team on ICP and messaging, then the campaign build: target profile, fit-scoring rules, message sequences and Sales Navigator searches.

Week 2 onward. Campaigns live. Messaging refined round after round from real replies: native phrasing, no profile recitals, one clear question.

Month 2. A larger Romanian HR list, a UK coaches campaign, and the UK HR lane moved to the sender whose background matched the audience.

Results: August to October 2026

Prospects researched
1,890
Filtered out as low fit before any message
512 (27%)
Connection requests sent
1,357
Connections accepted
766 (56%)
Conversations opened
330 (43%)
People who asked for a call
114
Certifications sold during the pilot
First sale closed

Gigi campaigns typically see 40 to 47% connection acceptance. Career Shift reached 56% overall and 61% on its main Romanian HR list, and 45% of the UK coaches who connected replied.

What made the difference

A conversation, not a pitch. Messages opened on how career conversations and coaching work inside organisations, and were rebuilt several times from real replies, something an auto-sender cannot do. People understood the offer before the call: only two calls closed as the wrong profile.

Fit scoring did real work. The people who booked averaged 8.7 out of 10 at sourcing, and several already held a coaching or psychology credential.

The sender has to match the audience. Coaches replied to a fellow coach. The same sender writing to UK HR directors drew little response, so that lane moved to the team member with an HR background.

In their own words

“Mi-ar plăcea să ne cunoaștem. Când ai avea disponibilitate?”

I'd like to get to know you. When would you be available?

HR Director, Romania
“Sunt dispus să împărtășesc mai multe detalii despre L&D și aș fi curios de experiența voastră.”

I'd be glad to share more about how we run L&D, and I'm curious about your experience.

Senior Training and Delivery Manager, global BPO
“I currently coach people in Sofia, Prague and Belgrade, so it might be worth us finding time for a call.”
Executive coach, London

Beyond the certification

The pilot surfaced demand Career Shift had not pitched: HR leaders asking about programmes for their whole organisation and about outplacement, coaches offering referrals, and people asking to be contacted for the next cohort. It was the first of several planned use cases.

Want conversations like these?

Gigi finds the right prospects on LinkedIn, researches each one, and writes every message in your voice. You approve everything before it goes out.

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Figures: Gigi campaign data and Career Shift's call tracker, August to October 2026. Replies translated and lightly trimmed.